Heather Hancock

Director of Business and Commercial Operations, MSD UK HH LT

Heather is a dynamic, charismatic results-driven commercial executive with significant experience in the healthcare industry across strategic and operational functions. She has immense experience of working within medical device and pharmaceutical companies as well as an acute hospital healthcare provider. She also has worked in roles of extensive team development and leadership, sales and marketing management, healthcare reimbursement and market access with both EMEA and international experience and a proven track record in delivering to commercial targets. She prides herself in her strong customer focus with excellent communication/presentation skills and a high degree of organisational flexibility. She previously worked at BMI Healthcare, Allergan and GSK and holds extensive qualifications in Marketing and an MBA. Clinically, she is familiar in a wide range of therapeutic areas including respiratory, diabetes, obesity and weight loss management and medical aesthetics. Driven by personal values of accountability, empowerment, focus and clarity, she is passionate about people and teams, firmly believing that results are achieved through inspiring and enabling others to act.